My Mortgage butler
Our process
Our process begins with an initial consultation and document review, followed by a finance appointment, personalised assessment and recommendations, and concludes with application support and approval.
It’s cost and obligation-free
Access to 35+ lenders to get you your most suitable loan
Our process
At My Mortgage Butler, we aim to remove the stress and anxiety from the often complex world of home loans. We understand that navigating the industry and finding the best outcome for your budget and needs isn’t something typically taught in school, and many people aren’t sure where to begin. That’s where we come in.
We offer free advice for those negotiating with their bank independently and complimentary property reports and home loan reviews.
My Mortgage Butler simplifies what can be a complex process, taking the time to understand you and your home loan needs
STEP 1
Initial consultation
Begin with a no-obligation consultation over the phone, lasting just 20-30 minutes. During this initial conversation, We’ll categorise your needs into either purchasing or refinancing, ensuring we understand exactly what you’re looking to achieve
Purchasing Property
During this phone call, we will discuss:
What are you looking to do?
- Purchase first home
- Purchase next home
- Purchase investment property
- Construction loan
- What is your timeline, and are there any dates you are working towards?
- Your borrowing capacity
Your funding position
- Total cost of purchase
- Purchase price
- Government fees
- Lender costs
- Allowance for additional costs: Conveyancer, Building Inspector, Council rates, & water etc.
- Grants and concessions available to you
- Minimum and recommended deposit amount
- Minimum and recommended loan amount
- Estimated loan repayments
Refinancing
During this phone call, we will discuss:
What are you looking to do?
- Seek a cheaper interest rate
- Reduce repayments
- Access more or better features
- Access Equity / Get cash out to:
- Complete renovations
- Purchase an asset
- Consolidate debt
- Investment purposes
- Other
- What is your timeline, and are there any important dates you are working towards?
Your current home loan
- Your current home loan and how it compares against the market
- How much your current home is worth?
- Any home loan preferences
STEP 2
Supporting documents
After our initial phone consultation, we will set up your access to our secure client portal, “Finance Vault.” Here, you will find an initial checklist of the documents we require for your lending enquiry.
We ask for these documents upfront as this helps us speed up the process and identify how we can best assist you.
Your details
We need to collect some basic details about you and your co‐applicant (if applicable). This includes your contact information, employment situation, income, assets, and liabilities.
Income documents
A copy of your two most recent payslips.
Or if you are self employed, provide your personal and business tax returns for the previous two years.
Identification Documents
A copy of your driver’s license.
Bank statements and home loan statements (if applicable)
A copy of your bank statements and home loan statements.
STEP 3
Finance appointment
During the finance appointment, we will:
Discuss your financial situation in detail.
- Your employment history and acceptable income
- Your current liabilities and living expenses
- Your credit history and account conduct
Go over your goals
- Current and future goals
- Discuss your borrowing capacity and deposit requirements
- Discuss the different home loan types and how you would like to structure your home loan
- Identify any potential issues that could affect your ability to qualify for a home loan, and work with you to come up with strategies to help us mitigate these.
STEP 4
Assessment & recommendations
Now that we understand your financial situation, goals, and requirements well, the team will work hard to complete a preliminary assessment and narrow down suitable and competitive home loan options.
This is where we will review your eligibility for a loan across our panel of lenders. We will liaise with lenders to ensure you meet their lending requirements and assess your borrowing capacity and deposit requirements.
This ensures that we only recommend products and lenders where you have a high chance of being approved.
While reviewing your eligibility, we are also researching and negotiating with lenders to find you suitable and competitive home loan options.
We will also discuss:
- Discuss the pros and cons of each
- Our highlighted option and the reason why
- A breakdown of the funds required
- How you would like to structure your loan
- Reasons why you may not meet the eligibility criteria for certain home loans
- If you believe there’s a better option, we’ll gladly reassess and find the best fit
STEP 5
Application & approval
After you have decided on a lender and product, we will prepare your application either for Pre‐approval or, if you have a contract ready to go, we will order a valuation and submit your application for “Formal Approval”.
This involves:
- Completing all the relevant data entry
- Generating lenders’ application forms
- Generating the credit proposal
- Preparing submission notes for your application
- Preparing supporting documents for your application
From here, we will:
- Chase your lender all the way until your loan is approved and settled.
- Guide you and keep you updated throughout each of the key stages of the home loan process.
- Be available to address and answer any questions that you may have.
- Liaise and communicate with your conveyancer and real estate to ensure a smooth home buying process.
STEP 6
Settlement & Beyond
Settlement day is the day the property is officially transferred into your name.
Your conveyancer and lender, as well as the seller’s conveyancer and lender (if applicable), will meet to exchange all the relevant legal documents. The majority of the time, this process now occurs online through a digital settlement platform called PEXA (Property Exchange Australia).
On this day, funds are disbursed, and documents to transfer property ownership are lodged with the land registry. Your conveyancer will represent you at settlement; as a buyer, you are not required to attend.
Following this, My Mortgage Butler will contact you annually to review your home loan, provide relevant updates, and discuss refinancing options if applicable.
Spend more time finding the right home, not filling in paperwork.
Buying a home is exciting. Don’t lose the excitement in the flurry of paperwork and policies. With My Mortgage Butler, you can spend more time finding the perfect home to buy and less time filling in forms.
We're rated 5 stars from 40+ Google Reviews.
A mortgage broker like terence really cares
Terence and the team have been incredibly helpful saving me thousands off my home loan. Banks do not care about you but a mortgage broker like terence really cares about all his customers and best interests for you! All banks want are profits but Terence found the best deal possible and how to save as much interest to pay off our home quicker! If it weren’t for his knowledge we would be screwed. He structured all our loans and investments the best way!
From "can we afford a house" through to now living in our own home.
Rhys took us from "can we afford a house" through to now living in our own home. He was kind, respectful and understanding and is continuously following up with our many questions. Highly recommended.
A great help
Rhys from My Mortgage Butler has been a great help in getting me a home loan in a very short period of time. Rhys guided me all the way till the end and even after handover. If you need a home loan, My Mortgage Butler and team are the peolple u need to contact ❤️
Always available for any questions
Rhys has been very helpful and supported me through the process of buying my first home. He was always available for any questions and stepped me through the process. Thank you so much for all your help Rhys! I would highly recommend My Mortgage Butler!!
Get a home loan that works for you.
We make sure your home loan works for you and not the big banks. You are not just another number to us, we will work tirelessly to find and structure the right home loan for you to ensure you achieve your goals.